Privacy Policy

This Privacy Policy explains how the Betano service available through betanogame-ca.com ("we", "us", "our") collects, uses, discloses, retains and protects your personal information. It applies to visitors to betanogame-ca.com, users who open or use a Betano account through this website, and anyone who interacts with our review, gaming and related services in Canada. By using betanogame-ca.com you agree to the practices described in this Privacy Policy. This Privacy Policy is effective from 1 January 2026.

Who We Are

This Privacy Policy is issued for the Betano service operated via betanogame-ca.com on behalf of the Betano group of companies (the "Betano Group"). Depending on your location and the specific product you use, different Betano Group entities may be responsible for your personal information.

Operating entities

Ontario, Canada (regulated market)
In Ontario, internet gaming services associated with Betano on betanogame-ca.com are provided in cooperation with:
Kaizen Gaming Canada Inc.
- Legal form: Incorporated company (Inc.)
- Jurisdiction: Province of Ontario, Canada
- Regulatory registration: Internet Gaming Operator registered with the Alcohol and Gaming Commission of Ontario (AGCO)
- AGCO Internet Gaming Operator Registration No.: OPIG1242502
- Operating agreement: Active agreement with iGaming Ontario for regulated internet gaming operations.
The registered office and mailing address of Kaizen Gaming Canada Inc. are those filed with AGCO and iGaming Ontario and may change from time to time. The current details are available through the AGCO Internet Gaming Operator Registry.
Rest of Canada and international markets
For users outside Ontario, or where services are provided on the basis of an offshore licence, services may be provided by:
Kaizen Gaming International Ltd
- Legal form: Limited company (Ltd)
- Primary licensing jurisdiction: Malta
- Remote gaming licence: MGA/CRP/152/2007 issued by the Malta Gaming Authority (MGA), used for operations in non-Ontario markets, including certain parts of Canada and other international regions (e.g., Nigeria).

Role of the Betano brand

"Betano" is the commercial brand under which the Betano Group offers online betting and gaming services, including those accessible via betanogame-ca.com in Canada. References in this Privacy Policy to "Betano" or "Betano Group" are to the relevant operating company or companies listed above in connection with betanogame-ca.com.

Data protection responsibility

Controller: For residents of Canada using betanogame-ca.com, the primary controller of your personal information is the Betano Group entity that provides your account and gaming services (normally Kaizen Gaming Canada Inc. for Ontario residents, and Kaizen Gaming International Ltd for users whose accounts are operated under the MGA licence).
Data Protection Officer / Privacy Office: The Betano Group maintains a dedicated privacy and data protection function responsible for overseeing compliance with applicable privacy laws (including Canadian privacy laws, the EU General Data Protection Regulation (GDPR) where applicable, and other international standards).

How to contact us about privacy
You can contact our privacy team or Data Protection Officer (DPO) in the following ways:

Through the "Contact Us", "Help" or "Privacy" sections of betanogame-ca.com, where you can submit a request or complaint marked "Privacy" or "Data Protection".
By using the secure messaging or live chat tools available in your Betano account (where available), and addressing your message to our Privacy / DPO team.
By sending a written complaint to the registered office of the relevant Betano Group entity identified in your account terms, clearly marked "Attention: Data Protection Officer".

Current and up-to-date contact information for privacy matters is always provided on betanogame-ca.com or within your account area.

What Personal Data We Collect

We collect only the personal information that is reasonably necessary to provide safe, lawful and responsible gaming and review services through betanogame-ca.com, to meet our legal obligations, and to improve our products. The exact data collected may vary depending on your location, the products you use, and your privacy settings.

Identification and contact data

Basic identification data: Full name, date of birth, gender, place of residence, nationality, and government-issued identification details (e.g., document type and partial number) where required for age and identity verification.
Contact details: Email address, mobile phone number, postal address, language preference, and communication preferences (e.g., whether you wish to receive marketing communications).
Account details: Username, password (stored in hashed form), security questions and answers, and any other credentials used to access your account.

Regulatory and verification data (KYC/AML)

Copies or extracts of identity documents, proof of address (utility bills, bank statements), source-of-funds or source-of-wealth documentation, and other verification data requested to comply with know-your-customer (KYC) and anti-money laundering (AML) laws.
Data obtained from third-party verification providers, credit reference agencies or public databases used to verify your identity, age and eligibility to participate in gaming services.

Technical and usage data

Technical device data: Internet Protocol (IP) address, device identifiers, browser type and version, operating system, time zone setting and location (approximate or precise, where permitted), device language, and similar technical parameters.
Log and activity data: Access dates and times, pages viewed, links clicked, login attempts, account changes, errors, and other diagnostic logs generated during your use of betanogame-ca.com and related applications.

Gaming, betting and behavioural data

Betting history, game sessions, stakes and outcomes, wins and losses, tournament participation, bonuses used, and details of self-exclusion or responsible gambling tools you activate.
Behavioural data such as frequency and duration of sessions, patterns of deposits and withdrawals, gameplay features used, and interactions with promotions and offers.
Clickstream data and interaction data collected via cookies and similar technologies, which help us understand how you navigate the site and which content (including reviews on Betano) you engage with.

Payment and financial data

Payment method details (e.g., partial card numbers, card expiry date, tokenized identifiers), bank account information for withdrawals, e-wallet identifiers, and transaction records (deposits, withdrawals, chargebacks).
Billing address, currency preferences, and transaction verification data obtained from payment service providers.

Marketing and communication data

Your preferences regarding email, SMS, push notifications and in-account messages.
Records of marketing communications sent to you, open and click data, and your responses to promotions or surveys.

Cookies and similar technologies

Cookies: Small text files stored on your device to remember your preferences and recognize your browser.
Web beacons, pixels and tags: Small code elements used to track usage and measure the effectiveness of our marketing campaigns.
Software development kits (SDKs): Integrated in mobile apps to provide core functionality, analytics and security.

For more detail, please see the "Cookies & Tracking Technologies" section below.

Legal Basis for Processing

Because betanogame-ca.com operates in multiple jurisdictions, our processing of personal information is designed to comply primarily with Canadian privacy laws (including the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and substantially similar provincial laws where applicable). Where GDPR or other international regimes apply to you (for example, if you use our services from the European Economic Area), we also rely on the corresponding legal bases set out in those laws.

Consent

We rely on your consent when we send you marketing communications by email, SMS, push notification or other electronic means, except where the law allows us to contact you without consent (for example, for existing customers in certain limited circumstances).
We request consent for the use of non-essential cookies and similar technologies (e.g., analytics and advertising cookies) where required by law.
You may withdraw your consent at any time via your account settings, using the unsubscribe link in our messages, or by contacting us. Withdrawal of consent will not affect processing that has already occurred but may limit the services or features available to you.

Contractual necessity

We process your personal information when it is necessary to enter into or perform a contract with you, including:
Creating and managing your Betano account through betanogame-ca.com.
Verifying your eligibility to participate in online gaming and betting.
Processing deposits, bets, game participation, and withdrawals.
Providing customer support and resolving account issues.

Compliance with legal and regulatory obligations

We process certain data because we are legally required to do so under Canadian and foreign laws that apply to us, including:
KYC and AML obligations under laws such as the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (Canada) and related regulations.
Requirements imposed by gaming regulators such as the AGCO, iGaming Ontario, the Malta Gaming Authority and other relevant authorities.
Record-keeping, reporting and audit obligations, including those related to taxation, anti-fraud, responsible gambling and financial reporting.
Responding to lawful requests from law enforcement agencies, courts and regulators.

Legitimate interests / reasonable purposes

We process personal information for legitimate business interests (under GDPR) and for purposes that a reasonable person would consider appropriate in the circumstances (under PIPEDA and similar laws), such as:
Maintaining the security and integrity of our platforms, detecting and preventing fraud, money laundering, match-fixing or other abuse.
Conducting analytics to improve our products, services and customer experience, including the performance and content of Betano on betanogame-ca.com.
Personalizing content and offers, within the limits of your marketing preferences and applicable law.
Protecting our rights, property and interests, and those of our customers, regulators and partners, including enforcing our terms and conditions.

Purpose of Processing

We use personal information for clearly defined and limited purposes, which we explain below. We do not sell your personal information, and we do not use it for purposes incompatible with those described in this Privacy Policy without informing you and, where required, obtaining your consent.

Provision and management of services

To create, verify and administer your account and profile.
To provide access to gaming content, betting markets, promotions and review information related to Betano on betanogame-ca.com.
To process deposits, bets, in-game actions, bonuses, withdrawals and related financial transactions.
To provide helpdesk, live chat and other customer support services.

Compliance, risk management and responsible gambling

To perform identity, age and location verification and to prevent unauthorized access or use by minors.
To detect, investigate and prevent fraud, collusion, money laundering, terrorism financing, account takeover and other prohibited or unlawful activities.
To implement and administer responsible gambling tools, including deposit limits, time-outs, reality checks and self-exclusion, and to monitor patterns of play for potential harm.

Improvement of services and analytics

To analyze how users interact with betanogame-ca.com (including Betano content) in order to improve usability, performance and content relevance.
To develop new products, features, promotions and game configurations.
To compile aggregated, anonymized or de-identified statistics for internal reporting, market analysis and regulatory reporting.

Marketing and personalization

To send you information about promotions, bonuses, tournaments, news and features related to Betano on betanogame-ca.com, in line with your preferences and applicable laws.
To personalize offers and recommendations based on your account profile, game preferences and activity history, where permitted.
To measure the effectiveness of our marketing campaigns, including affiliate and advertising campaigns referring to betanogame-ca.com.

Security, enforcement and legal purposes

To secure our systems and networks, including monitoring for suspicious activity and performing security testing.
To investigate and resolve disputes or complaints, enforce our terms and conditions, and protect our rights or those of others.
To comply with legal obligations and cooperate with regulators and law enforcement authorities.

Disclosure & Sharing

We share personal information only with trusted recipients who need it for the purposes described above, and only to the extent permitted or required by law. All third parties are required to protect your data with appropriate security and to process it only in accordance with our instructions and applicable law.

Betano Group companies

Other companies within the Betano Group (including Kaizen Gaming Canada Inc. and Kaizen Gaming International Ltd) may receive your information where necessary for centralized operations, risk management, compliance, internal reporting, technical support and product development.

Payment and financial partners

Banks, card schemes, payment service providers, e-wallet operators and other financial institutions that process deposits, withdrawals or refunds on your behalf.
Providers of payment risk scoring, anti-fraud and chargeback management services.

Service providers and vendors

IT and cloud hosting providers, data centres, content delivery networks and platform providers.
Identity verification, KYC/AML screening and geolocation service providers.
Customer support providers, including call centres and live chat vendors.
Analytics and performance monitoring providers.

Marketing, affiliates and advertising networks

Marketing agencies, affiliate partners and advertising networks that promote betanogame-ca.com, but only to the extent needed to attribute traffic or optimize campaigns.
Where required by law, we share data with these partners only if you have provided consent to marketing cookies or similar technologies.

Regulators and public authorities

Gaming regulators, including AGCO, iGaming Ontario, the Malta Gaming Authority and other competent regulators in jurisdictions where the Betano Group operates.
Financial intelligence units and other authorities responsible for AML and counter-terrorism financing.
Tax authorities, law enforcement agencies, courts and other public bodies where disclosure is legally required or where we believe it is necessary to protect our rights or the rights of others.

Business transfers

In connection with any merger, acquisition, asset sale, joint venture, reorganization, financing or similar transaction involving the Betano Group, your personal information may be shared with potential or actual counterparties, subject to confidentiality obligations and applicable law.

Aggregated or anonymized data

We may share aggregated, anonymized or de-identified data with third parties (for example, industry bodies, partners or publications such as EGR Operator Awards) to demonstrate performance or for research and statistical purposes. This data does not identify individual users.

International Transfers

The Betano Group is international and may process your personal information in, or transfer it to, countries outside your province or outside Canada, including countries that may have different data protection laws. Regardless of where your data is processed, we will protect it in accordance with this Privacy Policy and applicable law.

Where your data may be processed

Canada: Primary processing location for users in Canada, particularly Ontario, in connection with Kaizen Gaming Canada Inc.
European Union / European Economic Area (EU/EEA), especially Malta: Where Kaizen Gaming International Ltd and certain central Betano Group functions are based.
Nigeria and other countries: Where the Betano Group has operational or support teams, subject to appropriate safeguards.
Other jurisdictions: Where our cloud providers, data centres or service partners operate, as necessary to provide our services.

Protection measures for international transfers

When transferring personal information out of Canada, we ensure a comparable level of protection by:
- Using data processing agreements that require service providers to protect your information and use it only as instructed by us.
- Implementing technical and organizational measures (encryption, access controls, logging, audits) to safeguard data in transit and at rest.
Where GDPR applies (for example, if your data is processed in the EU/EEA), we may use:
- Standard Contractual Clauses approved by the European Commission or other appropriate safeguards recognized by GDPR.
- Transfers to countries that are subject to an adequacy decision by the European Commission.

Details of the specific transfer safeguards applicable to your data can be provided upon request, subject to confidentiality and security considerations.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to meet our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. When personal information is no longer required, we securely delete or anonymize it.

Typical retention periods

Account and identification data: Kept for the duration of your active account and typically for up to 5 years after account closure, unless a longer period is required by applicable gaming, AML or tax laws or to resolve ongoing disputes.
KYC/AML and verification documents: Retained for the period mandated by applicable AML and gaming legislation (usually between 5 and 7 years from the end of the business relationship or from the date of the last transaction, depending on the jurisdiction).
Betting, gaming and transactional records: Retained for at least 5 years after the relevant transaction or account closure, and longer if required by regulators such as AGCO, iGaming Ontario or the MGA.
Marketing data: Retained during the period in which you permit marketing communications and for a short period afterward (generally up to 2 years) to document your preferences and demonstrate compliance.
Technical logs and security data: Retained for security, fraud detection and audit purposes for a period that is reasonable in view of our risk and compliance obligations (typically 6 - 24 months, unless needed longer for investigations).

Deletion and anonymization

When data is no longer required, we will:
- Securely delete or destroy it, or
- Irreversibly anonymize it so that it can no longer be associated with an identifiable individual.
We may retain anonymized or aggregated data indefinitely for statistical, analytical or reporting purposes.
Your rights to access, correct, delete or otherwise control your data are described in the "Your Rights" section below.

Your Rights

We are committed to respecting your privacy rights under Canadian law and, where applicable, aligning with international standards such as the GDPR and the principles of Mexican privacy law. The availability and scope of these rights may vary depending on your location, the entity that provides your services and the laws that apply to our processing activities.

Rights under Canadian privacy law

Right of access: You can request confirmation of whether we hold personal information about you and obtain access to that information, including an explanation of how it is used and with whom it has been shared, as required by PIPEDA and similar laws.
Right to correction: You can request correction or update of inaccurate or incomplete personal information. In many cases you can update details directly in your account; otherwise we will make corrections upon verifying your identity.
Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications, non-essential cookies), you may withdraw that consent at any time. We will apply your change as quickly as possible and no later than required by law.
Right to challenge compliance: You can challenge our compliance with applicable privacy laws and our handling of your personal information, including by filing a complaint with us and, if unsatisfied, with the Office of the Privacy Commissioner of Canada or applicable provincial privacy commissioners.

GDPR-aligned rights (where GDPR applies)

If the GDPR applies to our processing of your personal data (for example, because you are in the EU/EEA and we offer you services there through Betano), you may also have the following rights, subject to conditions and exceptions under the GDPR:

Right to erasure ("right to be forgotten"): To request deletion of your personal data where, for example, it is no longer needed for the purposes for which it was collected, you withdraw consent and there is no other legal basis for processing, or you successfully object to processing. We may need to retain certain data to comply with legal obligations.
Right to restriction of processing: To request that we restrict processing in certain circumstances, such as while we verify contested data or consider an objection.
Right to object: To object to processing based on legitimate interests (including profiling) and to direct marketing. We will cease the relevant processing unless we demonstrate compelling legitimate grounds or legal obligations that override your interests.
Right to data portability: To receive certain personal data in a structured, commonly used and machine-readable format, and to request that we transmit that data to another controller where technically feasible.

Alignment with Mexican privacy principles

While Betano via betanogame-ca.com is primarily directed at users in Canada, we also strive to align with the principles of the Mexican Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) and its "ARCO" rights (Acceso, Rectificación, Cancelación y Oposición) where applicable. This alignment is reflected in our commitment to:

Provide access to the personal information we hold about you (Acceso / Access).
Rectify inaccurate or incomplete data (Rectificación / Rectification).
Delete or cancel data when it is no longer necessary or when permitted by law (Cancelación / Cancellation), subject to regulatory retention obligations.
Allow you to object to certain processing activities (Oposición / Opposition), particularly for marketing or profiling, where not strictly necessary or legally required.

If Mexican law directly applies to your relationship with us, we will handle your rights requests in accordance with that law in addition to our Canadian and GDPR-aligned practices.

How to exercise your rights

Submit your request
You can submit a privacy request by:
- Using the privacy or "Contact Us" tools on betanogame-ca.com or inside your account.
- Contacting customer support and stating that your request concerns privacy or data protection.
- Sending a written request to the registered office of the relevant Betano Group entity, addressed to the DPO.
Provide necessary information
To protect your account and personal information, we may ask you to verify your identity (for example, by logging into your account, confirming certain details, or providing additional documentation if necessary).
Response timeframe
We aim to respond to all valid requests as quickly as possible and generally within 30 days of receipt, in accordance with Canadian privacy laws and GDPR where applicable. If your request is complex or numerous, we may extend this period in line with applicable law, and we will inform you of any extension and the reasons.
Fees
We process your rights requests free of charge, unless the request is manifestly unfounded or excessive (for example, repeated requests). In such cases we may charge a reasonable fee or refuse to act, as permitted by law.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies on betanogame-ca.com to ensure the site functions correctly, to improve performance, and to personalize your experience in line with your preferences and applicable law.

Types of cookies

Session cookies: Temporary cookies that exist only while your browser is open. They are used for essential operations such as keeping you logged in as you navigate the site. They are deleted automatically when you close your browser.
Persistent cookies: Cookies that remain on your device for a defined period or until you delete them. They help remember your preferences (e.g., language, login state, cookie choices) and allow us to perform long-term analytics.
First-party cookies: Cookies set directly by betanogame-ca.com to support core functionality and our own analytics.
Third-party cookies: Cookies set by external service providers such as analytics, advertising networks or social media platforms, to measure usage and, where permitted, deliver targeted advertising.

Purposes of cookies

Strictly necessary / functional: Enable essential site functions such as account login, page navigation, session management, security features and load balancing. These cookies are usually required for the site to function and cannot be disabled through our cookie banner.
Analytics and performance: Help us understand how users interact with betanogame-ca.com, including which pages (such as Betano content) are visited, how long users stay and any errors encountered. This information is used in aggregated form to improve site performance and user experience.
Advertising and personalization: Used to deliver more relevant ads, track the performance of marketing campaigns, and personalize content or promotions based on your interests and activity, where allowed by law and subject to your consent.

Managing cookies and tracking technologies

Cookie banner and preferences: Where required, you will see a cookie banner when first visiting betanogame-ca.com. You can accept all cookies, reject non-essential cookies, or customize your preferences. You can change these choices at any time via the cookie settings link on the site (where available).
Browser settings: Most browsers allow you to refuse cookies, delete existing cookies or be notified when cookies are set. Instructions differ by browser, so please consult your browser's help menu. Note that blocking certain cookies may affect site functionality.
Do Not Track and similar signals: Our response to Do Not Track (DNT) and similar signals may vary over time as standards evolve. Where required by law, we will treat such signals in accordance with applicable regulations.

Data Security

We take security seriously and implement a comprehensive set of technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. While no system is completely secure, we continually improve our controls to match evolving threats and industry best practices.

Technical security measures

Encryption in transit: Data transmitted between your browser or app and our servers is protected using TLS 1.2 or higher, helping to prevent interception or tampering.
Encryption at rest: Sensitive data is stored using strong encryption and pseudonymization where appropriate, with keys managed securely and access limited to authorized personnel.
Access controls: Strict access control policies ensure that only staff with a genuine business need can access personal information, based on the principle of least privilege.
Network and system security: Firewalls, intrusion detection and prevention systems, anti-malware tools and patch management processes help protect our infrastructure.

Organizational and procedural controls

Staff training: Employees and contractors with access to personal information receive regular training on data protection, confidentiality, information security and responsible gambling obligations.
Policies and governance: We maintain privacy, security and incident response policies, supported by governance structures that assign clear responsibilities across the Betano Group.
Vendor due diligence: Third-party service providers handling personal information are vetted for security and privacy capabilities and are bound by contractual obligations to protect your data.

Audits, testing and standards

Security audits and testing: We perform periodic security assessments, including vulnerability scanning and, where appropriate, penetration testing of key systems.
Alignment with standards: Our security controls are designed to be consistent with internationally recognized standards such as ISO/IEC 27001 and SOC 2 for relevant systems, even if not all Betano Group entities or systems are formally certified.

Incident response

We maintain incident response procedures to detect, assess and respond to potential data breaches or security incidents.
In the event of a breach affecting your personal information, we will take appropriate steps to contain and investigate the incident, notify affected regulators, and, where required by law, inform you without undue delay, providing details of the incident and guidance on protective steps you can take.

Complaints & Contacts

If you have questions, concerns or complaints about how we handle your personal information, we encourage you to contact us first so we can try to resolve the issue directly. You also have the right to contact relevant privacy regulators.

Internal complaint process

Step 1 - Contact Customer Support
If you believe your privacy has been compromised or that we are not complying with this Privacy Policy, please first contact our customer support team via betanogame-ca.com (help centre, live chat or contact form) and clearly state that your issue relates to "Privacy" or "Data Protection".
Step 2 - Escalation to Privacy / DPO team
If your concern is not resolved at the first level, or if it is particularly sensitive, you may request escalation to our Data Protection Officer or Privacy Office. You may be asked to provide additional information to help us investigate.
Step 3 - Investigation and response
We will investigate all privacy complaints and endeavour to respond in a clear and timely manner. Our goal is to provide a substantive response within 30 days of receiving your complaint, in line with applicable privacy laws. If more time is needed due to complexity, we will inform you of the delay and the reasons.

Contacting supervisory authorities

If you are not satisfied with our response or you prefer to contact a regulator directly, you have the right to lodge a complaint with the appropriate privacy authority, depending on your location and the entity providing your services.

Canada - Office of the Privacy Commissioner of Canada (OPC)
Website: https://www.priv.gc.ca
The OPC oversees compliance with PIPEDA and can be contacted for guidance or to file a complaint regarding private-sector organizations operating in Canada.
Provincial privacy commissioners (where applicable)
In some provinces (e.g., Alberta, British Columbia, Quebec), separate privacy commissioners oversee provincial private-sector privacy laws. Their contact details are available on their official websites.
European Union / EEA - Data Protection Authorities
If GDPR applies to you, you may lodge a complaint with the data protection authority in your EU/EEA member state of residence, place of work, or place of the alleged infringement. Contact details are available via the European Data Protection Board (EDPB) website.
Mexico - National Institute for Transparency, Access to Information and Personal Data Protection (INAI)
Where Mexican privacy law applies, you may contact the INAI:
Website: https://home.inai.org.mx (or successor official site).
INAI oversees the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) and related regulations.

Please note that the availability of specific complaint mechanisms may depend on your location and the laws applicable to our processing of your data. In all cases, we will cooperate with competent authorities in investigating and resolving legitimate complaints.

Updates

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, regulatory guidance or industry best practices. When we make changes, we will revise the "Last updated" date and, where appropriate, provide additional notice.

Notification of changes

Minor changes: For non-material updates (for example, clarifications or formatting changes) we will post the updated Privacy Policy on betanogame-ca.com with an updated "Last updated" date.
Material changes: For significant changes (for example, new types of data collected, new uses of data, or changes in sharing practices), we will provide more prominent notice, which may include:
- Email notifications to the address associated with your account.
- Prominent banners or pop-up notices on betanogame-ca.com.
- Notifications within your account dashboard or app.

Advance notice and your choices

Where required by law, we will provide at least 30 days' notice before material changes take effect, giving you the opportunity to review the updated policy.
If you do not agree with the updated Privacy Policy, you may choose to discontinue using betanogame-ca.com and, where applicable, request account closure. Continued use of the services after the effective date of the changes will constitute your acceptance of the updated Privacy Policy, to the extent permitted by law.

Version control and changelog

Last updated: January 2026

We maintain internal records of past versions of this Privacy Policy and material changes made over time. Examples of material changes that may be recorded include:

Introduction of new data categories or processing purposes.
Changes in key service providers or cross-border transfer mechanisms.
Updates required by new or amended Canadian privacy legislation or regulatory requirements (for example, changes affecting online gambling operators in Ontario or other provinces).

Upon request, and where feasible, we can provide you with a summary of material changes that have occurred since you first accepted this Privacy Policy.